COVID-19 Update

 

We understand that this Pandemic has been a challenging and frustrating time for many fertility patients — and we’re listening. That’s why we’re excited to announce that we have resumed full service for our infertility testing and treatments.

We are offering in person and virtual consultations to accommodate our patients locally, nationally and from around the world.

Under the guidance from the centers for disease control (CDC) and the Nevada Department of Public Health, The Nevada Fertility Institute has put in place specific policies and guidelines to ensure the health and safety of our patients and staff.

    • We are safely performing surgeries and consultations.

    • We offer comprehensive virtual consultations. You may request your virtual consultation here or by calling/texting us at 1-702-936-8710.

    • Rapid COVID-19 tests are available for out of state and international patients to ensure your safety during travel.

    • All surgery (hysteroscopy or laparoscopy) patients will be tested for COVID-19 prior to surgery.

    • Hotels, restaurants and local business have defined safety guidelines in place.

    • You can click here for assistance with hotel recommendations near our clinic and to get reduced rates at these facilities. You may also contact our Patient Experience concierge, Nas or Allie, for a list of available hotel discounts by emailing to info@nevadafertilityinstitute.com

    • Restaurants are offering outdoor seating when applicable and have social distancing parameters between tables.

    • Ride share companies like Uber and Lyft are operating in Las Vegas. These companies are practicing safety measures such as requiring passengers and drivers to wear face coverings and keeping the front passenger seat empty. You can find more information about these companies response to COVID-19 by clicking here (Lyft) and here (Uber).

    • We continue to safely see many out of state and international patients.

    • If you live within 6 hours of Las Vegas, we encourage you to drive.

    • If you live further away and need to fly, please check with your preferred airline to know what COVID-19 protocols they have in place at the airport and on board.

    • If you live within the United States there is currently no quarantine requirements when you arrive and depart Las Vegas. You may view CDC domestic health notifications by state here for more information.

    • If you are an international patient, please check with your country’s quarantine requirements and prepare accordingly for your return home after you visit us. You can view CDC travel notifications here for more information.

    If you have any questions or need assistance booking your travel please contact our patient concierge, Nas or Allie, by email info@nevadafertilityinstitute.com or phone/text to 702-936-8710.

 

Services Updates

Please be advised of the following updates to our services:

  • Nevada Fertility Institute has resumed scheduling of all treatment cycles at this time. Patients undergoing the following cycle types may be able to begin treatment at the onset of their next menses or should call us now, if they are currently on birth control and ready to start:

    • IVF for Embryo Creation (Freeze All, PGT)

    • Egg Freezing

    • Embryo creation, using frozen Donor egg or Fresh Donor Egg

    • Sperm Freezing

    • Ovulation Induction and Intrauterine Insemination (IUI)

    To protect the safety of our patients and staff, we are observing many social distancing measures onsite. As such, we have implemented a staggered morning schedule to regulate the number of individuals who onsite at any given time.

    Many patients who experienced a cycle disruption due to COVID-19 (e.g. if you recently tested positive for COVID-19) have already spoken with a member of our clinical team to discuss cycle start timing. If you have not yet spoken to your clinical team, and if you wish to initiate one of the above cycle types within the next two (2) months, please contact our office at 702.936.8710. Our team will review your protocol, medications, pre-cycle checklist, insurance, and authorization. You will also speak with a member of the nursing team to assess your current health and identify any final updates required for your pre-cycle checklist.

    Moving forward, we request that all patients call/text the office on Day 1 of their menses (ie call us on the first day of red bleeding of your period).

  • We have fully resumed, without restrictions, all Frozen Embryo Thaws (FETs) and embryo transfers at NFI.

  • We have resumed all diagnostic testing in preparation for upcoming cycles including:

    • Blood tests

    • Ultrasounds

    • Saline infusion Sonohysterogram (SIS)

    • Hysterosalpingogram (HSG)

    • Endometrial Receptivity Analysis (ERA) Testing

    • Semen Analysis

    Testing will also be done for patients who may not wish to start cycles immediately but would like to prepare for future cycles.

 

Onsite Safety Protocols

For patients coming into our clinic, we know there may be a sense of uncertainty regarding safety and operations, amid the coronavirus crisis. We assure you that we have put additional safety measures in place and will continue to reevaluate and update our measures, as needed.

Please be advised of the following updates to our operations:

  • In compliance with state and local ordinances, all individuals will be required to wear face masks while onsite.

    All patients will need to wear a face mask or facial protection that covers both mouth and nose in order to enter the facility. Our offices will not provide a face mask – each patient is responsible for obtaining his or her own face mask. If a patient cannot secure a medical-grade face mask, the following are acceptable face protection options: handmade mask that fully covers the mouth and nose.

  • In observance of social distancing and to minimize the number of individuals onsite, only the scheduled patient(s) and their partner/guardian or translator, will be admitted to the facility. Children are not currently permitted onsite, unless prior approval is granted. For patients requiring procedures that will be done under anesthesia, ONE visitor is allowed. We apologize for any inconvenience; however, we are committed to protecting the safety of our patients and staff by limiting the number of individuals in our space.

  • To protect our patients, our staff, and our current (and future!) families, every individual entering the office will be required to pass a temperature screening, and will be screened for COVID-19 related symptoms.

  • If an individual demonstrates symptoms of illness during a treatment cycle, or if the individual is in a treatment cycle and tests positive for COVID-19, the cycle will be canceled or suspended.

    If this cancelation or suspension occurs prior to retrieval, we will issue a credit balance in accordance with services rendered during the cycle, as per our usual cycle refund policies. Credit balances will be established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties. Products or services provided by third parties include but are not limited to medications, phlebotomy, anesthesia, genetic testing, tissue storage fees, etc.

 

New Patient, Follow-up and Financial Consults

We will also be continuing consultations for new and existing patients, as well as financial consults, via telemedicine in order to ensure the highest degree of patient safety. It can often take 4-6 weeks under normal circumstances to prepare for a treatment start so we encourage you to continue moving forward with your appointments/testing so that we are fully prepared for your treatment start, as quickly as possible.

As always, we remain committed to your safety and to serving you throughout your fertility journey. Whether in our clinic or via telemedicine, we hope to see you soon and we look forward to getting you back on the path toward starting or building your family, as quickly as possible.